← Back to Home

SMS Policy

Information about SMS communications from Good Bruce

SMS Communications Consent

SMS Consent Statement

I consent to receive SMS notifications and alerts from Good Bruce Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time.

By joining, you agree to our Privacy Policy and Terms of Service. We'll keep you updated on our progress.

By providing my phone number and checking the consent box, I consent to receive text messages from Good Bruce related to account verification, security alerts, listing notifications, offer updates, buyer/seller communications, and important platform announcements. Message frequency varies. I understand that message and data rates may apply. I can reply STOP at any time to unsubscribe.

Types of SMS Messages

Account & Security

  • • Phone number verification codes
  • • Account security alerts
  • • Login notifications
  • • Password reset confirmations

Marketplace Activity

  • • New offer notifications
  • • Message alerts from buyers/sellers
  • • Listing status updates
  • • Transaction confirmations

Platform Updates

  • • Important policy changes
  • • New feature announcements
  • • Service maintenance notifications
  • • Critical system updates

Safety & Support

  • • Safety alerts and warnings
  • • Policy violation notices
  • • Support case updates
  • • Emergency communications

Message Frequency

Message frequency varies based on your activity and account settings:

Account VerificationAs needed (typically 1-2 messages)
Security AlertsAs needed (rare)
Marketplace ActivityBased on your listing activity
Platform UpdatesMonthly or less frequently

Opting Out & Managing Preferences

Quick Opt-Out

Reply STOP to any SMS message from Good Bruce to unsubscribe from all non-essential SMS communications immediately.

What happens when you opt out:

  • You'll stop receiving promotional and non-essential messages
  • You'll still receive critical security and account-related messages
  • You can re-opt-in anytime through your account settings
  • Verification codes for login will still be sent when requested

Other opt-out methods:

  • Update your preferences in your account settings
  • Contact support at [email protected]
  • Reply HELP to any message for assistance

Carrier Information & Rates

Important Notice

Message and data rates may apply. SMS charges depend on your mobile carrier and service plan. Good Bruce does not charge for SMS messages, but your carrier may.

Supported Carriers: All major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and most regional carriers.

International: SMS may not be available for all international numbers. Standard international messaging rates apply.

Privacy & Data Protection

Your phone number and SMS preferences are protected under our Privacy Policy. We do not share your phone number with third parties for marketing purposes.

How we protect your information:

  • • Phone numbers are encrypted and securely stored
  • • We only use your number for the purposes you've consented to
  • • You can request deletion of your phone number at any time
  • • We comply with all applicable privacy and telecommunications laws

Contact & Support

SMS Support

For issues with SMS messages or to update your preferences:

Email: [email protected]

General Support

For general questions about your account:

Email: [email protected]